Here’s a step-by-step guide to the different conditions used describing items.

Never Worn, with Original Tags

An item that is in brand new condition, unworn and flawless, with the original tags still attached. 

• No defects
• Presence of original tags or labels (there must be a photo attached)
• Must not have been washed or worn
• No modifications or alterations
• The item may show some storage marks (eg. pressure marks) or small manufacture defects such as glue marks.

Never Worn

The original tags aren’t attached, but the item is as new and has never been worn. 

• No defects
• No modifications or alterations
• Must not have been washed or worn
• The item may show some storage marks (eg. pressure marks) or small manufacture defects such as glue marks.

Very Good Condition

A second-hand item that is hardly worn and has been very well maintained, although it may have slight defects from wear. Any flaws or alterations will be clearly described.

If the item has defects, they must be mentioned in the description and be visible in photos.

• Slight defects from use are accepted
• Any modifications or alterations must be mentioned in the description
• No spots or sweat marks
• No holes or tears
• No discoloration
• No odours

Some examples of acceptable flaws would be:

• 1 or 2 small pulled threads
• Light micro-scratches on hardware (eg. clasps, buttons, zips etc.) jewellery and watches.
• Well executed alterations

Good Condition

An item in Good Condition is second-hand item and has been worn but is well maintained. If the item has flaws, these must be mentioned in the description and be visible in photos.

• No holes, tears, pilling, sweat marks, sticky sections, punctured or torn corners, worn-out material or odours.
• Modifications or alterations must be mentioned in the description.

Some examples of acceptable flaws:

• Small spots, small snags, small pulled threads, light pilling
• 1 or 2 small pulled threads
• Light micro-scratches only on jewelry and watches.

Fair Condition

A second-hand item which has been frequently worn and which may have numerous flaws. 

• No sticky material, punctured or torn corners, large tears, material which is too worn-out, holes
• Modifications and alterations, must mentioned in the description

Examples of acceptable faults:

• Some wear, pulled threads, pilling, snags, discoloration, stains, some loss of shape